MohammedSaaduddin Ansari.

Open the incident ↓

1. 4.1 AIAI agents & agentic workflows−45% on-call noiseSince 2023

   Agents that triage alerts, investigate incidents and run runbooks. MCP servers give them tool access, a human approves every action, and evals check their output before release.

   500+alerts a day grouped into incidents

   −45%on-call noise

   Stack

   • MCP
   • LangGraph
   • LangChain
   • CrewAI
   • AutoGen
   • OpenAI Agents SDK
   • Human-in-the-loop

   Ran at LivePerson
2. 4.2 AILLM integration, RAG & evals3 model providers, routedSince 2023

   LLMs wired into internal systems with tool use, structured outputs and routing between providers. RAG pipelines and multi-agent workflows are tested against golden datasets before they ship.

   3model providers, routed

   15+client engagements using LLM-assisted IaC

   Stack

   • Anthropic API
   • OpenAI API
   • Gemini API
   • pgvector
   • LangSmith
   • Prompt caching
   • Golden datasets

   Ran at LivePerson · SADA
3. 4.3 CloudCloud architecture & migrations300+ applications migratedSince 2015

   Landing zones and foundations built from scratch, migrations planned end to end, and multi-region, multi-cloud designs on GCP and AWS that hold up on bad days.

   300+applications migrated

   99.99%uptime, Fortune 500 client

   Stack

   • GCP
   • AWS
   • Azure
   • Terraform
   • Landing zones
   • GKE
   • EKS

   Ran at SADA · SAP Labs · Infosys
4. 4.4 CloudDisaster recovery4h → <20m recovery time (RTO)Since 2022

   Recovery designed and rehearsed before it is needed. For a critical banking system that meant cutting recovery from hours to minutes and losing almost no data.

   4h → <20mrecovery time (RTO)

   1h → <5mdata loss window (RPO)

   Stack

   • Multi-region
   • RTO / RPO design
   • Kasten K10
   • Terraform
   • Runbooks

   Ran at SADA
5. 4.5 SREObservability & incident response−50% MTTR at LivePersonSince 2020

   SLOs and error budgets agreed with the business, telemetry on OpenTelemetry, and ML anomaly detection that pages a person only when it matters.

   −50%MTTR at LivePerson

   15 → <3mmean time to detect

   Stack

   • OpenTelemetry
   • Prometheus
   • Grafana
   • Datadog
   • SLOs
   • AIOps

   Ran at LivePerson · SADA · SAP Labs
6. 4.6 PlatformKubernetes & delivery2w → 4h deployment cycle, zero downtimeSince 2017

   Clusters across GKE, EKS and AKS, and pipelines that make releases boring: GitOps, drift that reverts itself, and rollback without a war room.

   2w → 4hdeployment cycle, zero downtime

   50+deploys a day with auto-rollback

   Stack

   • Kubernetes
   • Helm
   • Argo CD
   • GitHub Actions
   • Jenkins
   • Spinnaker
   • Istio

   Ran at SAP Labs · EPAM · Deloitte
7. 4.7 PlatformInternal developer platform50+ engineers on the platformSince 2021

   Self-service infrastructure through templates and golden paths, so service teams ship without filing a ticket and waiting a week.

   50+engineers on the platform

   days → <30menvironment provisioning

   Stack

   • Backstage
   • Crossplane
   • Terraform modules
   • Golden paths
   • Policy as code

   Ran at LivePerson · EPAM
8. 4.8 PlatformFinOpsup to −40% client infrastructure costSince 2022

   Tagging policy, commitment planning and right-sizing, with AI-assisted recommendations, so the cloud bill stops being a surprise.

   up to −40%client infrastructure cost

   −35%approx., after a 100+ app move to GCP

   Stack

   • Tagging policy
   • Commitments
   • Right-sizing
   • Kubecost
   • CAST AI

   Ran at SADA · LivePerson
9. 4.9 SecuritySecurity, compliance & AI guardrailsATO reached for a healthcare agencySince 2022

   Landing zones that stay inside SOC 2 and HIPAA controls, a framework that took a healthcare agency to Authority to Operate, and guardrails for AI agents.

   ATOreached for a healthcare agency

   SOC 2& HIPAA-aligned landing zone

   Stack

   • IAM
   • OPA / Gatekeeper
   • Vault
   • Prompt-injection guards
   • PII redaction

   Ran at SADA · LivePerson

1. INC-007 Resolved

   LivePerson

   Principal Site Reliability Engineer

   Jun 2025 – Nov 2026

   Alert storm on a platform serving millions of conversations

   1. Investigating

      500+ alerts a day. Most of them noise, all of them paging a human.

   2. Identified

      No correlation, no context. Engineers were pattern-matching dashboards at 3 a.m.

   3. Fix deployed

      Built an AIOps pipeline on OpenTelemetry with ML anomaly detection, plus AI agents for triage, investigation and runbooks. Every agent action waits for a human to approve it.

   4. Monitoring

      Rolled out a Backstage + Crossplane developer platform for 50+ engineers and LLM-assisted Terraform review, so infrastructure changes shipped noticeably faster.

   5. Resolved

      On-call noise down 45%. MTTR down 50%. Mentored a team of 8 along the way.

   • AIOps
   • AI agents
   • MCP
   • OpenTelemetry
   • Backstage
   • Crossplane

2. INC-006 Resolved

   SADA (An Insight Company)

   Cloud Architect

   May 2022 – May 2025

   Clients needed the cloud without the outages

   1. Investigating

      300+ applications to move to GCP and AWS, and a critical banking system that needed 4 hours to recover.

   2. Fix deployed

      Built GCP foundations from scratch, planned the migrations, designed multi-region architecture and disaster recovery. Brought LLM-assisted Terraform and PR review to client work from 2023.

   3. Resolved

      Banking RTO from 4h to under 20m, RPO from 1h to under 5m. 99.99% uptime, multi-region and multi-cloud, for a Fortune 500 client. Infrastructure costs down by up to 40% across 15+ engagements.

   • GCP
   • AWS
   • Landing zones
   • Migrations
   • DR
   • FinOps

3. INC-005 Resolved

   EPAM Systems

   Lead DevOps Engineer

   Nov 2021 – May 2022

   Configuration drift detected across client environments

   1. Fix deployed

      GitOps with GitHub Actions and ArgoCD, so drift gets detected and reverted on its own. A reusable Terraform module library.

   2. Resolved

      Environment provisioning from days to under 30 minutes. Led a team of 6 through 4 engagements with zero critical incidents.

   • GitOps
   • ArgoCD
   • Terraform
   • Multi-cloud

4. INC-004 Resolved

   SAP Labs

   Sr DevOps Engineer

   Jan 2020 – Nov 2021

   Migrating SAP's product suite to Kubernetes on GCP

   1. Fix deployed

      Owned the GKE clusters as Product Owner across 100+ environments. CI/CD with Jenkins, Spinnaker and Ansible. Standard Prometheus and Grafana monitoring.

   2. Resolved

      Deployment cycle from 2 weeks to under 4 hours, zero downtime. MTTR from 4 hours to 30 minutes.

   • Kubernetes
   • GCP
   • Spinnaker
   • Prometheus

5. INC-003 Resolved

   Deloitte USI

   DevOps Engineer

   Oct 2017 – Jan 2020

   Provisioning took two days. Nobody liked that.

   1. Resolved

      Terraform and Ansible for 10+ enterprise clients: 2 days → 30 minutes. Jenkins pipelines running 50+ deploys a day with automatic rollback.

   • Terraform
   • Ansible
   • Jenkins

6. INC-002 Deployed

   Infosys

   DevOps Engineer

   Jun 2015 – Oct 2017

   Saad v1.0 deployed to production

   1. Deployed

      Helped move 20+ client applications from data centres to AWS. Automated away 30+ hours of manual work a week.

   • AWS
   • Bash
   • Python
   • Linux

7. INC-001 Deployed

   MJCET, Osmania University

   B.Tech, Computer Science and Engineering

   2011 – 2015

   Initial commit

   1. Deployed

      Computer science degree, and head of Microsoft's student ambassador programme on campus. Builds have been passing since.

   • CGPA 8.4
   • Microsoft Student Ambassador

Also available asFractional CTOConsultantWorkshop leadCareer mentorTechnical co-founder

1. 7.2 FractionalFractional cloud, AI or SRE architectSenior architecture without a full-time hire: landing zones, reliability programmes, AI agent platforms, design reviews and roadmaps.1–3 days a week · monthly retainerStart a thread →→
2. 7.3 FractionalFractional CTOFor startups that need technical leadership before they need a full-time CTO: architecture, hiring, vendor and cloud choices, costs, and getting to production safely.Retainer · typically 3–6 monthsStart a thread →→
3. 7.4 ProjectConsulting & freelance projectsCloud migrations, Kubernetes platforms, observability and SLOs, disaster recovery, FinOps clean-ups, and AI agents for operations.Fixed scope or time and materialsStart a thread →→
4. 7.5 TeachingWorkshops & coursesHands-on teaching on SRE, Kubernetes, cloud architecture and AI for operations, built from real incidents rather than slides.Teams · colleges · online cohortsStart a thread →→
5. 7.6 MentoringCareer advice & mentoringFor engineers moving into SRE, cloud or platform roles, or from senior to staff and principal: direction, resumes, interviews and system design.1:1 sessionsStart a thread →→
6. 7.7 EquityTechnical co-founderBuilding something in AI or infrastructure and need a technical partner who has run production at scale? Let’s talk early.By conversationStart a thread →→

Page Saad.

Ack SLO

Ack within 24 hours

Hours

Overlap with US, EU or APAC hours as needed

Base

Hyderabad, remote-first. Open to relocation (US, Canada, UK, Singapore, Gulf) with visa sponsorship

1. 1 EmailAssembled in your browserCopied ✓ClickTap to copy ⧉
2. 2 LinkedInin/md-saaduddin-ansariGood for a quick intro ↗↗
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4. 4 DatasheetPrincipal SRE · PDFTwo pages, no tracking ↓↓

Same unit, other configurations: AI platform · Cloud architecture · Platform engineering Same history, different ordering.