{
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  "basics": {
    "name": "Mohammed Saaduddin Ansari",
    "label": "Principal SRE · Cloud & AI Platform Architect",
    "url": "https://mohammed-saaduddin-ansari.pages.dev/",
    "summary": "11+ years running production platforms on GCP, AWS and Azure at LivePerson, SADA, EPAM, SAP Labs, Deloitte and Infosys. These days I build AI agents that triage incidents, cloud foundations that survive bad days, and platforms engineers actually like using. I make 3 a.m. pages rarer, shorter and a lot less dramatic.",
    "location": {
      "city": "Hyderabad",
      "countryCode": "IN"
    },
    "profiles": [
      {
        "network": "LinkedIn",
        "username": "md-saaduddin-ansari",
        "url": "https://www.linkedin.com/in/md-saaduddin-ansari"
      },
      {
        "network": "GitHub",
        "username": "mohammed-saaduddin-ansari",
        "url": "https://github.com/mohammed-saaduddin-ansari"
      }
    ]
  },
  "work": [
    {
      "name": "LivePerson",
      "position": "Principal Site Reliability Engineer",
      "startDate": "2025-06",
      "endDate": "2026-11",
      "summary": "Alert storm on a platform serving millions of conversations",
      "highlights": [
        "500+ alerts a day. Most of them noise, all of them paging a human.",
        "No correlation, no context. Engineers were pattern-matching dashboards at 3 a.m.",
        "Built an AIOps pipeline on OpenTelemetry with ML anomaly detection, plus AI agents for triage, investigation and runbooks. Every agent action waits for a human to approve it.",
        "Rolled out a Backstage + Crossplane developer platform for 50+ engineers and LLM-assisted Terraform review, so infrastructure changes shipped noticeably faster.",
        "On-call noise down 45%. MTTR down 50%. Mentored a team of 8 along the way."
      ]
    },
    {
      "name": "SADA (An Insight Company)",
      "position": "Cloud Architect",
      "startDate": "2022-05",
      "endDate": "2025-05",
      "summary": "Clients needed the cloud without the outages",
      "highlights": [
        "300+ applications to move to GCP and AWS, and a critical banking system that needed 4 hours to recover.",
        "Built GCP foundations from scratch, planned the migrations, designed multi-region architecture and disaster recovery. Brought LLM-assisted Terraform and PR review to client work from 2023.",
        "Banking RTO from 4h to under 20m, RPO from 1h to under 5m. 99.99% uptime, multi-region and multi-cloud, for a Fortune 500 client. Infrastructure costs down by up to 40% across 15+ engagements."
      ]
    },
    {
      "name": "EPAM Systems",
      "position": "Lead DevOps Engineer",
      "startDate": "2021-11",
      "endDate": "2022-05",
      "summary": "Configuration drift detected across client environments",
      "highlights": [
        "GitOps with GitHub Actions and ArgoCD, so drift gets detected and reverted on its own. A reusable Terraform module library.",
        "Environment provisioning from days to under 30 minutes. Led a team of 6 through 4 engagements with zero critical incidents."
      ]
    },
    {
      "name": "SAP Labs",
      "position": "Sr DevOps Engineer",
      "startDate": "2020-01",
      "endDate": "2021-11",
      "summary": "Migrating SAP's product suite to Kubernetes on GCP",
      "highlights": [
        "Owned the GKE clusters as Product Owner across 100+ environments. CI/CD with Jenkins, Spinnaker and Ansible. Standard Prometheus and Grafana monitoring.",
        "Deployment cycle from 2 weeks to under 4 hours, zero downtime. MTTR from 4 hours to 30 minutes."
      ]
    },
    {
      "name": "Deloitte USI",
      "position": "DevOps Engineer",
      "startDate": "2017-10",
      "endDate": "2020-01",
      "summary": "Provisioning took two days. Nobody liked that.",
      "highlights": [
        "Terraform and Ansible for 10+ enterprise clients: 2 days → 30 minutes. Jenkins pipelines running 50+ deploys a day with automatic rollback."
      ]
    },
    {
      "name": "Infosys",
      "position": "DevOps Engineer",
      "startDate": "2015-06",
      "endDate": "2017-10",
      "summary": "Saad v1.0 deployed to production",
      "highlights": [
        "Helped move 20+ client applications from data centres to AWS. Automated away 30+ hours of manual work a week."
      ]
    }
  ],
  "education": [
    {
      "institution": "MJCET, Osmania University",
      "studyType": "B.Tech",
      "area": "Computer Science and Engineering",
      "startDate": "2011",
      "endDate": "2015",
      "score": "8.4"
    }
  ],
  "skills": [
    {
      "name": "AI agents & agentic workflows",
      "level": "In production since 2023",
      "keywords": [
        "MCP",
        "LangGraph",
        "LangChain",
        "CrewAI",
        "AutoGen",
        "OpenAI Agents SDK",
        "Human-in-the-loop"
      ]
    },
    {
      "name": "LLM integration, RAG & evals",
      "level": "In production since 2023",
      "keywords": [
        "Anthropic API",
        "OpenAI API",
        "Gemini API",
        "pgvector",
        "LangSmith",
        "Prompt caching",
        "Golden datasets"
      ]
    },
    {
      "name": "Cloud architecture & migrations",
      "level": "In production since 2015",
      "keywords": [
        "GCP",
        "AWS",
        "Azure",
        "Terraform",
        "Landing zones",
        "GKE",
        "EKS"
      ]
    },
    {
      "name": "Disaster recovery",
      "level": "In production since 2022",
      "keywords": [
        "Multi-region",
        "RTO / RPO design",
        "Kasten K10",
        "Terraform",
        "Runbooks"
      ]
    },
    {
      "name": "Observability & incident response",
      "level": "In production since 2020",
      "keywords": [
        "OpenTelemetry",
        "Prometheus",
        "Grafana",
        "Datadog",
        "SLOs",
        "AIOps"
      ]
    },
    {
      "name": "Kubernetes & delivery",
      "level": "In production since 2017",
      "keywords": [
        "Kubernetes",
        "Helm",
        "Argo CD",
        "GitHub Actions",
        "Jenkins",
        "Spinnaker",
        "Istio"
      ]
    },
    {
      "name": "Internal developer platform",
      "level": "In production since 2021",
      "keywords": [
        "Backstage",
        "Crossplane",
        "Terraform modules",
        "Golden paths",
        "Policy as code"
      ]
    },
    {
      "name": "FinOps",
      "level": "In production since 2022",
      "keywords": [
        "Tagging policy",
        "Commitments",
        "Right-sizing",
        "Kubecost",
        "CAST AI"
      ]
    },
    {
      "name": "Security, compliance & AI guardrails",
      "level": "In production since 2022",
      "keywords": [
        "IAM",
        "OPA / Gatekeeper",
        "Vault",
        "Prompt-injection guards",
        "PII redaction"
      ]
    }
  ],
  "interests": [],
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    "version": "rev-14",
    "lastModified": "2026-11-13T17:42:24.687Z",
    "yearsInProduction": 11,
    "availability": {
      "status": "Accepting workloads",
      "ackSlo": "Ack within 24 hours",
      "hours": "Overlap with US, EU or APAC hours as needed",
      "openTo": [
        "Principal / Staff engineer",
        "Fractional cloud, AI or SRE architect",
        "Fractional CTO",
        "Consulting & freelance projects",
        "Workshops & courses",
        "Career advice & mentoring",
        "Technical co-founder"
      ]
    },
    "pdf": [
      {
        "emphasis": "Principal SRE",
        "primary": true,
        "url": "https://mohammed-saaduddin-ansari.pages.dev/resume/Mohammed_Saaduddin_Ansari_Principal_SRE.pdf"
      },
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        "emphasis": "AI platform",
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        "url": "https://mohammed-saaduddin-ansari.pages.dev/resume/Mohammed_Saaduddin_Ansari_AI_Platform.pdf"
      },
      {
        "emphasis": "Cloud architecture",
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        "url": "https://mohammed-saaduddin-ansari.pages.dev/resume/Mohammed_Saaduddin_Ansari_Cloud_Architecture.pdf"
      },
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